Terms and Conditions
- All on-line sales are final. Refunds on new products purchased online that have been lost or damaged in shipping will be accepted with proper photos and documentation.
- Buyer is responsible for return shipping charges if applicable.
- Please email connie@midwestretro within 14 days of receipt to initiate a damage claim.
- Products ordered online will ship within 2 business days. If there is a delay in shipping, we will notify you promptly.
- Orders over $50 containing Iron Orchid Designs products will ship free; however, all items must be in stock. If you wish to combine a pre-order product with a product in stock, your order will be held until all items are in stock. If you need a product immediately, please do not put it on the same order as a pre-order product.
- We ship most items UPS or USPS and will send a tracking number to the email you provide.
- We ship only within the 48 contiguous United States.
We accept all major credit cards including Visa, Mastercard, American Express, Discover, Debit Cards and Paypal for online purchases.
We will not share or disclose any of your information to any third party. You may receive emails notifying you of upcoming events or sales.
Our Contact Info:
207 Barrington Avenue, East Dundee, Illinois 60118