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Terms and Conditions

Returns:

  • ​All on-line sales are final. Refunds on new products purchased online that have been lost or damaged in shipping will be accepted with proper photos and documentation.
  • Buyer is responsible for return shipping charges if applicable.
  • Please email connie@midwestretro within 14 days of receipt to initiate a damage claim.

Shipping:

  • ​Products ordered online will ship within 2 business days. If there is a delay in shipping, we will notify you promptly.
  • Orders over $50 containing Iron Orchid Designs products will ship free; however, all items must be in stock.  If you wish to combine a pre-order product with a product in stock, your order will be held until all items are in stock.  If you need a product immediately, please do not put it on the same order as a pre-order product.
  • We ship most items UPS or USPS and will send a tracking number to the email you provide.
  • We ship only within the 48 contiguous United States.

Billing Terms:

We accept all major credit cards including Visa, Mastercard, American Express, Discover, Debit Cards and Paypal for online purchases.

Privacy Policy:

We will not share or disclose any of your information to any third party. You may receive emails notifying you of upcoming events or sales.

Our Contact Info:

Midwest Retro

207 Barrington Avenue, East Dundee, Illinois 60118

www.midwestretro.com

connie@midwestretro.com

847-844-0848